Delivery Policy

We ship items in on a Next Working Day service. Saturday & Sunday delivery are available at an extra charge. Order cut off is 2pm on the preceding working day i.e. 2pm Friday for delivery Saturday, Sunday or Monday. 

We ship worldwide, please ask if you need a quote for speedy delivery.

Delivery by Royal Mail

Although age restricted items can't be delivered to a locker or a nominated safe place location, they can be delivered to a Royal Mail Local Collect Post Office / Enquiry Office / Delivery Office, for age verification at collection.

Royal Mail will ask to see a valid photo identification if the recipient appears to be under 25, in line with the UK “Challenge 25” policy, and a signature will be required upon delivery.

Royal Mail will leave a ‘something for you’ card following any unsuccessful delivery attempt of an age restricted parcel and will bring it to the nearest post office for collection with an age verification check. Alternatively, you can use the information on the ‘something for you’ card to contact Royal Mail to arrange a redelivery.

Photo identification accepted by Royal Mail:

• A Passport
• A valid driving licence